How to Purchase

Buying from us is easy!

1. Send an Inquiry

Contact us by email or telephone to discuss your project or get information on our products. We will establish how to best support you and then provide a price sheet and product information for your review.

2. Receive a Quotation

We provide written quotations on request for every project that clearly outline terms and conditions for services or product delivery. Included with each quotation is our bank account information. Goods are shipped or services provided after receipt of payment at our bank.

3. Transfer Payment

Making an international funds transfer at your bank or on-line is easy. We accept payments in US Dollars in any of the ways specified below.

Payment Methods

Telegraphic Transfer: Arrange a Telegraphic Transfer at your bank. When making a T/T payment, please ensure that the total amount shown on the quotation is remitted exclusive of any bank charges. Please also ensure your full company name and address is included in the T/T documentation.

On-line Payment:  We cash transfer PayPal payments. Please note that an additional 6% of the order total is added to cover the service fees.

For more information on PayPal, please visit www.paypal.com.

Credit Cards:  We accept all major credit cards through PayPal, no sign-up required.

6% service charge applies as with other PayPal transactions.

Shipping & Drop Shipping Worldwide

Pre-paid freight charges are quoted by gross weight. We can also use your carrier or freight forwarder and ship freight collect. Drop shipping service using your company invoice is also available.

Product Warranty

SYNOLOCK offers a standard 1-year quality warranty from date of shipping on all products found to have a defect that results from manufacturing. The warranty does not cover willful damage or neglect on the part of the user. Defective products must be shipped back to SYNOLOCK by the customer freight pre-paid. SYNOLOCK will repair or replace the defective product at no charge and ship back the product to customer freight pre-paid.